Service & Repair

How well are you equipped to handle down equipment, replace worn parts, or ensure you have the necessary spare parts on hand? Today’s market poses unique workforce challenges that may leave you short-handed, but you still have a job to do and product to get out the door.

That's where our service team comes in. We cover the aftermarket side of things like:

  • Robotic servicing
  • Mechanical repair
  • Equipment troubleshooting
  • Automation & robotics training
  • Equipment audits & upgrades
  • Robot program & PLC modifications
  • Preventive maintenance
  • Cycle time improvements
  • Do you know the health of your robot?

    How much do you know about your robot's health? What is the condition of the existing grease? How many times has each axis detected a collision and why? This information gives insight to the overall health of your equipment; allowing issues to be addressed proactively.

    We promise not only to grease the gears and change the batteries, but also to conduct a thorough inspection of each robot and controller. You'll receive a detailed report outlining this type of critical data, along with recommendations to proactively address any issues found.

    Seven Fanuc robotic arms up close

    Service Agreements

    What can you do to reduce downtime and prolong the life of your equipment besides routine Preventive Maintenance visits? A Service Agreement. Our customers appreciate our flexible, no-size-fits-all approach.

  • Preventive maintenance
  • Emergency service
  • Periodic on-site support days
  • Training
  • Spare parts
  • On-the-fly program tweaks
  • Programming & PLC

    Is your equipment mechanically sound, but still not performing efficiently? Sometimes, a few program tweaks can make all the difference. Whether you are looking to improve cycle time or add a new part, we can help.

    We promise to listen, offer thoughtful insight, and work with you to achieve your performance goals.

    Robot Training

    Do you have new equipment or has your team changed and grown? Statistics show that hands-on training in small class sizes provides the best learning and information retention. We offer classes at your facility or ours, whichever is most convenient for you.

  • Basic machine operator training
  • Preventive maintenance
  • Electrical troubleshooting
  • HandlingTool programming
  • ArcTool programming
  • Advanced robotic programming
  • Specialized classes at FANUC Robotics
  • We promise to keep class sizes small and dedicated to only your team to ensure individual attention.

    Equipment Upgrades

    Looking to upgrade or repurpose your existing equipment? Whether you need a small retrofit or massive undertaking, the Mission team is at your service. Mission Design & Automation is your full-service automation company.

    Spare Parts

    How detrimental is down time to your operation? Are you able to get by for a couple of days or even weeks if your equipment crashes or fails? Today’s supply chain issues make it even more crucial to have critical spare parts on hand. If you are in need of spare parts or need help determining what you should stock, give us a call.

    We promise to help you develop a plan for spare parts by recommending critical parts, common crash replacements, wearables, and long lead time items.

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